Hammad Alhammadi
Hammad Alhammadi | TAMM Abu Dhabi, United Arab Emirates
Biography
Hammad has accumulated 19 years of experience in digital government, leading major initiatives that elevate customer support as a core driver of service excellence and experience across Abu Dhabi. As the Executive Director of TAMM’s Customer Care & Happiness Sector, he oversees the strategic direction and transformation of customer care operations, ensuring seamless, human-centered, and data-driven service delivery across all TAMM support channels.Sessions
11:05h
Thematic Roundtable |
| SMART CITY EXPO WORLD CONGRESS |
| Enabling Technologies |
| Governance & Economy |
How are Digital Tools Streamlining Government Action from Within?
Fernando de Pablo Martín
Madrid City Council
Digital Office Director
Speaker
Karl-Filip Coenegrachts
Open & Agile Smart Cities
Chair & Executive Director
Speaker
Akeeya Umstead
Misstakenid Gives Back Foundation
Founder
Moderator
Hammad Alhammadi
TAMM
Executive Director, Customer Care and Happiness Sector
Speaker
Arturo Castelló
Valencia Innovation Capital
Managing Director
Speaker
#AI, #Automation, #Data Integration, #Data Strategies, #Government Workflow, #Open Government
