Fraud Prevention
1. Phishing Warning: Unauthorized Travel Agency
We have detected that fraudulent third parties are contacting our speakers and invited guests, falsely claiming to be the official travel agency for Smart City Expo World Congress. These entities often appear to be legitimate businesses and may reach out via email, especially if they identify you as a speaker at SCEWC25.
Be aware that you must avoid fraudulent companies such as Global Travel Team ([email protected]), Global Travel Experts, Converia Travel or Travel Housing Team ([email protected]).
Our official email are listed below:
Speaker’s Technical Office – [email protected]
Other Guests Technical Office – [email protected]
Side Events and Breakout Sessions – [email protected]
Official Travel Agencies – [email protected] / [email protected]
What to do if targeted by a scammer:
If you encounter or receive fraudulent websites, emails, or other communications, please ignore them completely. Do not click on any links, make any payments, or engage in any form of communication. Responding to these messages – even just writing back – confirms that your contact information is active, which may lead to continued attempts to reach you
2. FIRA BARCELONA and its events do not offer lists, information and/or related data to its visitors
In the last few months we have noticed a considerable increase in emails received offering lists of visitors to the events organised by FIRA BARCELONA. This institution wishes to inform all its clients that BARCELONA and its events have no relationship of any kind with the companies that send these emails and have not in any way provided information and/or data to its visitors.
We do not know the content of the list they offer for sale among exhibitors, although WE HAVE VERIFIED THAT IN NO CASE DOES IT COME FROM OUR DATABASES so the veracity and accuracy of the data are doubtful and it is bound to contain inaccurate and unverified information. Today, data collection techniques such as web scraping make it possible to obtain information that is public but that has not been checked, and in many cases it bears no relation to the real database of attendees at Fira Barcelona events and congresses.
For this reason, we are alerting you to these practices and we reiterate our commitment to the confidentiality of our customers and visitors’ data, as well as to the strict compliance with the rules of the privacy policy as laid down here.
For any query related to this issue, you can contact your usual salesperson.
