The Reassuring Right of Way: how tech and design can improve how people feel about smart safety

More than 100 years ago electricity and the lightbulb were cutting edge innovations that transformed the right-of-way and fundamentally changed how people felt in public spaces at night. Today we have many different technologies that are helping to make our cities safer, but do they make people feel safer? How we can move from just “smart” to “thoughtful” in our approach to technology and create public spaces that are again reassuring.