Zoe Eather

Discover how VisitMadridGPT is revolutionizing tourism by offering personalized recommendations, real-time support, and rich cultural insights to visitors. This session will delve into the creation of the VisitMadridGPT assistant by the City of Madrid, showcasing how it enhances visitor experiences and supports the city’s tourism goals. Join us to learn about the innovative ways that VisitMadridGPT is making Madrid a smarter, more connected city.

Only 20% of the world’s AI investment in 2035 will go toward GenAI, yet many cities still struggle to look beyond today’s flashy headlines. Municipalities in the UK, Africa and US are combining AI and data science to deliver tangible benefits for their citizens and city administrators alike. From smart water management to EV charging installations, learn which AI innovations are driving the most impact -- and which use cases are pure fluff.

As Artificial Intelligence advances rapidly, how can it help transform cities as an economic and social driver? How is AI already proving to help cities in their sustainable development advancements, and what future opportunities will this technology offer? This session will explore AI’s potential in decision-making while addressing how cities around the world are successfully managing any associated ethical concerns and risks.